What We Collect and Why We Need It
When you create an account, we collect the details you submit directly — your name, email address, phone number, and the wallet identifier linked to your DANA, OVO, or GoPay account. We also collect session data: device type, browser, IP address, and the pages you visit
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inside the lobby. This data helps us verify your identity, process deposits and withdrawals accurately, and keep your account secure against unauthorised access. We do not sell your personal information to third parties. Payment data tied to your e-wallet is handled strictly for transaction processing —
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we never store full wallet credentials on our servers. Where you contact our support team, chat logs are retained to resolve ongoing queries and improve our response quality. Data collection and retention practices operate in accordance with applicable local law in Indonesia, and access to certain
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features depends on whether your region is eligible under those rules. If you're in Semarang or elsewhere in Indonesia, the same data standards apply across your account regardless of which wallet you use to fund it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.